Ken Miller

Ken Miller is a true professional. He was alert and attentive to my needs. He showed great care and concern over my car and issue. He was quick to offer helpful solutions and was a pleasure to deal with! Thanks Ken!

From the moment I pulled into the garage, Ken provided top-tier customer service that truly stood out. He greeted me with professionalism and warmth, making the check-in process smooth and stress-free. While I waited for the shuttle, Ken kept me informed every step of the way, ensuring I understood the recommendations for my vehicle and what to expect next. What impressed me most was how Ken treated my car as if it were his own—thorough, careful, and attentive. He communicated with the kind of respect and sincerity that made me feel like a long-time, valued customer, even though it was my first visit. Ken exemplifies what excellent customer service should look like. Annapolis Nissan is fortunate to have him on their team!

I am highly impressed by the the timely service’s exceptional advise provided by Ken Miller at Bayside Nissan Annapolis he was able to help me my car was done with parts ordered on time, my car is now 12 years old needed tie rods , front control arms Ken ordered parts help coordinate service was able to get the service done in one day, they provided shuttle to my office to pick me up above all I got great deal in price I was treated with respect truly recommend Ken service adviser kudos to him and his team

Let me just say I had the BEST CUSTOMER SERVICE today from Ken Miller. He is a very very kind young man and explained everything to me and I truly appreciate that. Thanks again Ken for the amazing customer service experience.

Ken and Ray are the best!!! Great service !

Ken Miller takes care of our fleet vehicles for our company and he goes above and beyond in service! Always keeps us updated and informed from the simple repairs to the major ones. We will keep coming back for routine maintenance because of his professionalism and knowledge.