I have to say I come to Annapolis Nissan to get my car serviced when need be. And it always is a good experience so I knew where to go when we needed a new car. Specifically, John Fisher Was super helpful And attentive in the process of buying by our new frontier. Much appreciated Annapolis Nissan
Had an issue with my radio. Called Zeek in the Service Department and they got me in, remedied and remedied the issue. Really appreciate the staff. Thanks everyone! Wanted to add that the service department really looks out for the customer. They always get me in and out for service work. Thanks everyone!! Thanks Zeek!!
Best dealership ever! The most stress free and seamless car buying experience for a first time buyer like myself! Special shoutout to Vinnie, Jose, and JD (who came in on his day off) for all their help and excellent customer service:) Thank you Annapolis Nissan!
We recently traded in our VW Atlas for a 2017 Nissan truck. We had other options for the trade such as carvana and carmax. But thought the dealer would be better. Two weeks after the purchase the heater stopped working. Took it back and they fixed it without charging us. The warranty did not include heaters and they really didn't have to extend us that courtesy. I am sure Carvana and carmax would not have.
I bought a used truck back in September during their labor day sale. I came back in to take advantage of a free oil change I was given on the day of sale and was told the coupon had expired. Like a good consumer, I left. 5 minutes later the manager called me, apologized and said they would honor the coupon. When I got back, one of the owners greeted me and apologized for their first response and thanked me for the business. Maybe customer service is still alive in America. Well done Annapolis Nissan.
Great to work with, answered all my questions, helped me to decide, even when dealing with another dealership. Made sure I was comparing apples to apples with models and warrantys. First time buying a car online, John Fish and Jose showed great customer service.
Marissa, our sales consultant was great. She greeted us at the door and made sure our experience was smooth and efficient. Chuck in Finance made the paperwork and financing easy. Worked with us and made buying the car smooth and made sure we understood what everything was. Will definitely use nissan of Annapolis in the future
Brought my vehicle in for routine service and had a great experience! Very nice to do Business at a true family owned and operated dealership. Great people and great culture. Everyone smiles.
Rodney and Sydney were so helpful and took the time to make sure we got exactly what we wanted. They were offering very reasonable prices and made sure the process was comfortable and stress free!
Annapolis Nissan is definitely the best place to go for service for your car! James Ireland and Zeek are the best- so professional, kind, honest, fast, and so very helpful! I was very concerned about a problem I was having with my Nissan Rogue; they checked my car out right away, and resolved my problem quickly! I will definitely be taking my car there for any future service! I highly recommend that you do too! Thank you so much Annapolis Nissan!
Annapolis Nissan has the best customer service when it comes to sales and service . I just purchased a car a week ago and my salesperson was fantastic ! My experience with Jeymei was nothing but positive. When I first came for my test drive, her customer service was outstanding. Ultimately, my positive experience with her lead me to purchase my car from Annapolis Nissan. She was right on point whenever I had a question or needed information. Jose, the manager was also very instrumental in helping me get financing and gave great customer service as well.
Awesome experience! Customer service is superb!! Sydney was a great help!! Chuck and Rodney are the absolute BEST!!!! Thank you sooooo much for everything!!
Claire really knew the car well and was very good at presenting all the new features. We wanted a model without a moon roof, and she was able to locate one for us. Great experience!
I have to say I come to Annapolis Nissan to get my car serviced when need be. And it always is a good experience so I knew where to go when we needed a new car. Specifically, John Fisher Was super helpful And attentive in the process of buying by our new frontier. Much appreciated Annapolis Nissan
Had an issue with my radio. Called Zeek in the Service Department and they got me in, remedied and remedied the issue. Really appreciate the staff. Thanks everyone! Wanted to add that the service department really looks out for the customer. They always get me in and out for service work. Thanks everyone!! Thanks Zeek!!
Best dealership ever! The most stress free and seamless car buying experience for a first time buyer like myself! Special shoutout to Vinnie, Jose, and JD (who came in on his day off) for all their help and excellent customer service:) Thank you Annapolis Nissan!
We recently traded in our VW Atlas for a 2017 Nissan truck. We had other options for the trade such as carvana and carmax. But thought the dealer would be better. Two weeks after the purchase the heater stopped working. Took it back and they fixed it without charging us. The warranty did not include heaters and they really didn't have to extend us that courtesy. I am sure Carvana and carmax would not have.
I bought a used truck back in September during their labor day sale. I came back in to take advantage of a free oil change I was given on the day of sale and was told the coupon had expired. Like a good consumer, I left. 5 minutes later the manager called me, apologized and said they would honor the coupon. When I got back, one of the owners greeted me and apologized for their first response and thanked me for the business. Maybe customer service is still alive in America. Well done Annapolis Nissan.
Great to work with, answered all my questions, helped me to decide, even when dealing with another dealership. Made sure I was comparing apples to apples with models and warrantys. First time buying a car online, John Fish and Jose showed great customer service.
Marissa, our sales consultant was great. She greeted us at the door and made sure our experience was smooth and efficient. Chuck in Finance made the paperwork and financing easy. Worked with us and made buying the car smooth and made sure we understood what everything was. Will definitely use nissan of Annapolis in the future
Brought my vehicle in for routine service and had a great experience! Very nice to do Business at a true family owned and operated dealership. Great people and great culture. Everyone smiles.
Rodney and Sydney were so helpful and took the time to make sure we got exactly what we wanted. They were offering very reasonable prices and made sure the process was comfortable and stress free!
Annapolis Nissan is definitely the best place to go for service for your car! James Ireland and Zeek are the best- so professional, kind, honest, fast, and so very helpful! I was very concerned about a problem I was having with my Nissan Rogue; they checked my car out right away, and resolved my problem quickly! I will definitely be taking my car there for any future service! I highly recommend that you do too! Thank you so much Annapolis Nissan!
Annapolis Nissan has the best customer service when it comes to sales and service . I just purchased a car a week ago and my salesperson was fantastic ! My experience with Jeymei was nothing but positive. When I first came for my test drive, her customer service was outstanding. Ultimately, my positive experience with her lead me to purchase my car from Annapolis Nissan. She was right on point whenever I had a question or needed information. Jose, the manager was also very instrumental in helping me get financing and gave great customer service as well.
Awesome experience! Customer service is superb!! Sydney was a great help!! Chuck and Rodney are the absolute BEST!!!! Thank you sooooo much for everything!!
Claire really knew the car well and was very good at presenting all the new features. We wanted a model without a moon roof, and she was able to locate one for us. Great experience!
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
The Owners of Annapolis Nissan are exceptional! ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
Josh was great. This is the second car we bought from him..
The only thing I’m disappointed in is the finance rate of 7%.
We were able to get it, lowered another percent so we got it at 6%.
But what I have been reading issues finance rates around 5% right now