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I just bought a Nissan Rogue from Marissa Ortiz. She was absolutely fantastic, very helpful, very knowledgeable, great person to deal with. I can’t recommend her highly enough. Make her your go-to at Annapolis Nissan!
I bought a Toyota Camry from Annapolis Nissan this weekend and had an awesome experience!! Claire was amazing and so helpful during the car buying process, especially as a first time buyer!
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
I purchased a 2022 Nissan Versa last week through Claire. I couldn't of asked for a better experience. The response time via text on questions prior to visiting was immediate and the cars I wanted to see were pulled up to the front when I arrived. Claire was extremely knowledgeable & accommodating. I also had the pleasure to speak with the Sales Manager Rodney and work with Chuck on the financial aspect. This car buying experience exceeded all of my expectations
Awesome place to go and buy a car! Very personable and friendly staff. Takes the nerves out of the whole process
Staff are all polite, courteous and very professional. Have never found a dealership more focused on customer satisfaction.
Chuck and Denise both provided excellent customer service to assist with my purchase/financing as much as possible! All questions were asked and nothing was left out! They were very efficient and accurate!
A pleasant car buying experience. The saleslady Denise is pleasant demeanor and worked with my wife and I. Denise worked with her manager Bill in satisfying our inquiry and our demands. Found some minor flaws with the vehicle and they worked with us to address them to our satisfaction. If you've done your research and knows the vehicle and its pricing, Annapolis Nissan's Denise and Bill will be straight forward with you and not jerk you around. That was our experience.
I took a coworker to this place of business, and the hospitality was five star rating to me. The salesman Jonathan did a wonderful job. I was pleased in the deal that she received, and I have to say that the financial advisor was great himself. I will advise anyone to go here Because they gonna get a hell of a deal
The Only Dealership around DC Worth the Drive - ESPECIALLY for an Ariya EV. There are 2 types of people who buy cars: the ones who go in to browse, and the ones who already know what they want. There are also 2 types of sales departments: the ones who refuse to give you any info over the phone so you come in, and the ones who just tell you what you need to know. I knew I wanted an EV, and contacted Ford, Lexus, Nissan and Toyota dealers. Rodney was the only Sales Manager between DC, Frederick, and Baltimore who was willing to give me all the numbers I needed over the phone, and without pulling teeth. Hearing “it’s easier to go over pricing in person” makes ZERO sense if I tell you I live over an hour away Rodney even came down on the price 2 days later (again, over the phone) because he knew I was driving past other Nissan dealers to get to his and wanted the process to be efficient. We set up all numbers before I got there so I could get right into the car and go for a test drive when I arrived. This is reason #1 to choose Annapolis Nissan. When I arrived I met Claire, who truly knew her stuff about the 2023 Ariya Evolve+ AWD. My husband and I have bought 4 plug-ins in the last 6 years. Every single time the sales reps had to either get a manual or ask someone else to answer our questions, but not with Claire! She was far and away the most knowledgeable salesperson about EVs in general. Coming from a Prius Prime, there is so much more usable space and the finishes do not feel cheap or plastic. Claire took time to point out the mechanical points and differences we needed to know. It was because of her that I felt comfortable making the switch from PHEV to a full EV. If you’re nervous, talk to Claire! Reason #2 to choose Annapolis Nissan. On the drive home my husband fell in love with the Ariya. We originally wanted to keep at least 1 hybrid for longer trips, but before we even get home he decides he wants one for himself. Unfortunately the 1 Ariya left in Annapolis was Northern Lights - it can look straight up purple, green, or black, depending on the angle - a very love it or hate it paint job(see photo). My husband wanted to go to a closer dealer that had a black Ariya, but wasn’t happy with the sales rep over the phone - just give us the price, I beg of you Cars are a huge expense and I don’t believe in giving a sale to a mediocre rep just because they’re close by. Incredibly happy with my purchase, I explain all this to Rodney and Claire. They’re eager to work with us again and negotiate so my husband can live with driving a multicolored car. Reason #3 to choose Annapolis Nissan. I tell my husband to leave the other dealership and we go back to Annapolis, buying 2 Ariyas in 2 days. I know most places are willing to negotiate to close a sale but honestly, the customer service at this place was top notch from the very first touch point. Annapolis Nissan was up front with me over the phone, didn’t try to give us the run around, and put us with an experienced EV sales rep. If you’re looking for an EV don’t bother with anyone else around Maryland, just make the drive to Annapolis Nissan, it’s worth it!
BEST experience ever when purchasing a vehicle?? I am a 70 year old woman never thinking I would have to purchase a car and dreaded the thought however when I called Annapolis Nissan dealership I spoke to the General Manager, Bill. Bill said they did have the vehicle I was interested in purchasing in stock and invited me to stop by when it was convenient for me. I went there asking for Bill who introduced me to Jose who assisted me. Jose was one of the salesman but also the finance guy who had just been promoted. I never felt pressured by Bill or Jose to purchase a vehicle and both were professional and truly interested in what I wanted and needed. HIGHLY recommend this dealership and cannot say enough about the service and experience I received not to mention, I absolutely LOVE my Rogue. Thank you !!
I had an outstanding experience. Claire was exyremely knowledgeable and a joy to deal with. I felt like a Celebrity, everyone was so nice and friendly. You can definitely tell they work as a team to deliver a great experience.
Great customer service and the service is always completed in less time than estimated time for service!
I was looking for a pre-owned Titan and made an online inquiry when I saw a new listing at Annapolis Nissan. Jonathan in sales was very responsive and provided outstanding customer service. Bill (pre-owned manager) helped with a trade in and the finance team worked with us based on our budget. All needs and questions were resolved to our satisfaction. I highly recommend the Annapolis team if you’re in the market for a new or pre-owned Nissan.
They’ve serviced my previous non-Nissan vehicles with ease. I recently purchased a Sentra from Annapolis Nissan. I’ve had an amazing experience from the Sales and service department! The new owners are great!
The Owners of Annapolis Nissan are exceptional! ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
Problem diagnosed, seat belt fixed. Pleasant staff.
Marrisa was the BEST and exceptional sales consultant! Chuck understood my needs as well! Marrisa listened, understood and executed exactly what I was looking for! I'm satisfied with my purchase! Thank you all so much!
Marisa was phenomenal! She assisted my sister in purchasing a vehicle. She’s compassionate, friendly and accommodating! Chuck the finance manager went above and beyond! Thank you for a phenomenal car buying experience ??????

Website Rating

The sales process was so easy.

Google Rating

I just bought a Nissan Rogue from Marissa Ortiz. She was absolutely fantastic, very helpful, very knowledgeable, great person to deal with. I can’t recommend her highly enough. Make her your go-to at Annapolis Nissan!
I bought a Toyota Camry from Annapolis Nissan this weekend and had an awesome experience!! Claire was amazing and so helpful during the car buying process, especially as a first time buyer!
I purchased a 2022 Nissan Versa last week through Claire. I couldn't of asked for a better experience. The response time via text on questions prior to visiting was immediate and the cars I wanted to see were pulled up to the front when I arrived. Claire was extremely knowledgeable & accommodating. I also had the pleasure to speak with the Sales Manager Rodney and work with Chuck on the financial aspect. This car buying experience exceeded all of my expectations
Awesome place to go and buy a car! Very personable and friendly staff. Takes the nerves out of the whole process
Staff are all polite, courteous and very professional. Have never found a dealership more focused on customer satisfaction.
Chuck and Denise both provided excellent customer service to assist with my purchase/financing as much as possible! All questions were asked and nothing was left out! They were very efficient and accurate!
A pleasant car buying experience. The saleslady Denise is pleasant demeanor and worked with my wife and I. Denise worked with her manager Bill in satisfying our inquiry and our demands. Found some minor flaws with the vehicle and they worked with us to address them to our satisfaction. If you've done your research and knows the vehicle and its pricing, Annapolis Nissan's Denise and Bill will be straight forward with you and not jerk you around. That was our experience.
I took a coworker to this place of business, and the hospitality was five star rating to me. The salesman Jonathan did a wonderful job. I was pleased in the deal that she received, and I have to say that the financial advisor was great himself. I will advise anyone to go here Because they gonna get a hell of a deal
The Only Dealership around DC Worth the Drive - ESPECIALLY for an Ariya EV. There are 2 types of people who buy cars: the ones who go in to browse, and the ones who already know what they want. There are also 2 types of sales departments: the ones who refuse to give you any info over the phone so you come in, and the ones who just tell you what you need to know. I knew I wanted an EV, and contacted Ford, Lexus, Nissan and Toyota dealers. Rodney was the only Sales Manager between DC, Frederick, and Baltimore who was willing to give me all the numbers I needed over the phone, and without pulling teeth. Hearing “it’s easier to go over pricing in person” makes ZERO sense if I tell you I live over an hour away Rodney even came down on the price 2 days later (again, over the phone) because he knew I was driving past other Nissan dealers to get to his and wanted the process to be efficient. We set up all numbers before I got there so I could get right into the car and go for a test drive when I arrived. This is reason #1 to choose Annapolis Nissan. When I arrived I met Claire, who truly knew her stuff about the 2023 Ariya Evolve+ AWD. My husband and I have bought 4 plug-ins in the last 6 years. Every single time the sales reps had to either get a manual or ask someone else to answer our questions, but not with Claire! She was far and away the most knowledgeable salesperson about EVs in general. Coming from a Prius Prime, there is so much more usable space and the finishes do not feel cheap or plastic. Claire took time to point out the mechanical points and differences we needed to know. It was because of her that I felt comfortable making the switch from PHEV to a full EV. If you’re nervous, talk to Claire! Reason #2 to choose Annapolis Nissan. On the drive home my husband fell in love with the Ariya. We originally wanted to keep at least 1 hybrid for longer trips, but before we even get home he decides he wants one for himself. Unfortunately the 1 Ariya left in Annapolis was Northern Lights - it can look straight up purple, green, or black, depending on the angle - a very love it or hate it paint job(see photo). My husband wanted to go to a closer dealer that had a black Ariya, but wasn’t happy with the sales rep over the phone - just give us the price, I beg of you Cars are a huge expense and I don’t believe in giving a sale to a mediocre rep just because they’re close by. Incredibly happy with my purchase, I explain all this to Rodney and Claire. They’re eager to work with us again and negotiate so my husband can live with driving a multicolored car. Reason #3 to choose Annapolis Nissan. I tell my husband to leave the other dealership and we go back to Annapolis, buying 2 Ariyas in 2 days. I know most places are willing to negotiate to close a sale but honestly, the customer service at this place was top notch from the very first touch point. Annapolis Nissan was up front with me over the phone, didn’t try to give us the run around, and put us with an experienced EV sales rep. If you’re looking for an EV don’t bother with anyone else around Maryland, just make the drive to Annapolis Nissan, it’s worth it!
BEST experience ever when purchasing a vehicle?? I am a 70 year old woman never thinking I would have to purchase a car and dreaded the thought however when I called Annapolis Nissan dealership I spoke to the General Manager, Bill. Bill said they did have the vehicle I was interested in purchasing in stock and invited me to stop by when it was convenient for me. I went there asking for Bill who introduced me to Jose who assisted me. Jose was one of the salesman but also the finance guy who had just been promoted. I never felt pressured by Bill or Jose to purchase a vehicle and both were professional and truly interested in what I wanted and needed. HIGHLY recommend this dealership and cannot say enough about the service and experience I received not to mention, I absolutely LOVE my Rogue. Thank you !!
I had an outstanding experience. Claire was exyremely knowledgeable and a joy to deal with. I felt like a Celebrity, everyone was so nice and friendly. You can definitely tell they work as a team to deliver a great experience.
Great customer service and the service is always completed in less time than estimated time for service!
I was looking for a pre-owned Titan and made an online inquiry when I saw a new listing at Annapolis Nissan. Jonathan in sales was very responsive and provided outstanding customer service. Bill (pre-owned manager) helped with a trade in and the finance team worked with us based on our budget. All needs and questions were resolved to our satisfaction. I highly recommend the Annapolis team if you’re in the market for a new or pre-owned Nissan.
They’ve serviced my previous non-Nissan vehicles with ease. I recently purchased a Sentra from Annapolis Nissan. I’ve had an amazing experience from the Sales and service department! The new owners are great!
Problem diagnosed, seat belt fixed. Pleasant staff.
Marrisa was the BEST and exceptional sales consultant! Chuck understood my needs as well! Marrisa listened, understood and executed exactly what I was looking for! I'm satisfied with my purchase! Thank you all so much!
Marisa was phenomenal! She assisted my sister in purchasing a vehicle. She’s compassionate, friendly and accommodating! Chuck the finance manager went above and beyond! Thank you for a phenomenal car buying experience ??????
Thanks Steve for letting us come from glen Burnie Nissan to your nissan.you installed new oil plug for us as a courtesy.sheehy glen Burnie tried to charge us 900dollars.thank you for your service and great customer care.well definitely be back.thank you once again for excellent service.richard Murray.
Bought a used Tundra today from the Annapolis team and very easy process they even helped me with all the other things that go with purchasing a vehicle best experience I've ever had buying a vehicle dealing with Claire and Bill there at Nissan Annapolis was so easy and stress free they guided me every single step of the way with patience and determination thank you all, BEST DEALERSHIP/ DEALERS EVER!!!!!!!
I just purchased a used Nissan Murano from Annapolis Nissan last night. What a great experience I had working with the team over there! My salesperson, Marissa, was excellent in every way. You know that perception that you get at some dealerships where you feel as if you are being pushed to make a decision and they are trying to sell you extras? That was not at all my experience at Annapolis Nissan! Marissa listened to my needs, showed me only exactly what I asked to see, and got the purchase done quickly. With the help of the sales manager, Rodney, and then Chuck in finance I cannot say enough about how easy and comfortable this transaction was. Next time I need a car I will be returning to Annapolis Nissan for sure!

cars.com Rating

Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now

DealerRater Rating

Marrissa Ortiz was outstanding as well as Chuck Thompson. I would recommend both of them.
The Owners of Annapolis Nissan are exceptional! ! Greg and his son, Vincent, always take care of me immediately when I happen to have issues. I can't say enough about the excellent customer service with my Nissan Rogue. Thanks again for you help this week with a Loaner and fixing my SUV's Truck closure issue!! I know of no other dealership in the Annapolis/DMV that would help me as much as these owners "truly" care about Customer Satisfaction. Plan to purchase another SUV with them again!!!!
Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now
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