Annapolis Nissan came HIGHLY recommend to us by a friend that had just purchased a New Pathfinder as well.
Our experience with Annapolis Nissan was excellent and we would HIGLY recommend them to anyone wishing to purchase a new vehicle.
Our sales consultant was Hudson, he was excellent, attentive, not pushy at all and very friendly. He was very knowledgeable about the Pathfinder and all the different trim levels and explained the difference between each one, he was also able to answer all our questions and that helped us decide which trim level was best for us and our needs. Hudson was very easy to work with, and we would highly recommend contacting Hudson to make your next car purchase.
The Sales manager we worked with was Rodney and on the two days we were there he was wearing many hats, Sales Manager and Finance Manager to name a few. Rodney was very easy to work with, very attentive, friendly and not pushy at all, he made us feel like we were the only ones there buying a new car when in fact there were several deals being made at the same time. We were able to negotiate a deal on a 2025 Pathfinder Platinum and on our trade that we were very happy with. He also explained all the add-on service features, and their cost so we could decide which add-on services worked for us. The whole purchase process was quick and easy, and we highly recommend Annapolis Nissan for a great new car purchase experience!
My husband and I had an amazing experience as Nissan of Annapolis. Our salesman Rich Kemp was excellent, attentive, NOT pushy, and friendly. Nick was also great with helping us make the right choice. Rich and Nick helped us find the perfect car. We ended up picking out a beautiful Murano. Highly recommend Nissan in Annapolis and Rich Kemp.
Easy to work with, price negotiation made a difference, team went out of their way to find me a discount of $500 as a military retiree. Of note the managers and Claire stood out with courtesy and no pressure.
Posted on DealerRater by patrick.spurr
Just purchased a new 2025 Nissan Pathfinder - team at Annapolis Nissan was awesome! Claire took me on my test drive and was excellent at explaining all of the features. The whole purchase process was quick and easy - highly recommend Annapolis Nissan for a great new car purchase experience.
Posted on DealerRater by tjcal22
Recently purchased a vehicle from Annapolis Nissan.
Rich Kemp and Nick were great to work with and helped us find the vehicle we were seeking.
Thank you
Rich was a great help with our purchase! We just finalized our purchase for a 2015 sonata and we love it so far! Would definitely come back in the future.
Great service. The staff seems to have the experience and knowledge in what they diagnose and the charges are reasonable although they can be a bit pricy at times.
Posted on DealerRater by omran73
Great service. Very knowledgeable staff who explained very clearly what was done and what will need to be done at the next service
Posted on DealerRater by mitch.brown
Very professional and super quick on fixing my
Vehicle , Annapolis Nissan was very informative about the issue with my vehicle. The technician was very detailed and very knowledgeable. Avis the service advisor was excellent. She kept my updated from when my vehicle was there until I picked my vehicle up.
Posted on DealerRater by harvin316
I really like the customer service and how everything is organized. I would recommend since they make me feel like they understood my needs and what I was looking for.
Posted on DealerRater by adyhof
Service has always been top notch, service department very professional. Lounge area clean, well stock with refreshments.
Posted on DealerRater by emaximam48
Got me in with no appointment on the weekend, and patched my tire quickly. Thank you Jennifer and my service tech Dwayne for my great service.
Posted on DealerRater by katrina.africa
You guys immediately saw me without an appointment to check my “check engine” light and fix the issue so we could get back on the road ASAP and we could get home to MA
Posted on DealerRater by lesulli08
My experience was amazing this will be my dealership every single time I need some repair work done…and Jen was extremely helpful and the customer service was off the charts.
2 thumbs up!
Posted on DealerRater by Terry
Love my new Nissan :) They did a great job finding the car I wanted and even had someone drop it off at my house and pick up my old car.
The best car buying experience I've had in 20 years. Thanks, Rich Kemp! Such a pleasant experience all around. Kudos to Rodney, Jose, and the whole team too.
After an unsatisfactory experience at Nissan of Bowie, I contacted Annapolis Nissan shortly before their closing time. Hudson promptly assisted me, marking the start of excellent customer service. Upon my arrival the following morning, my preferred vehicle was ready and waiting. Throughout the process, Hudson, Nick, Vinnie, and Jose ensured that I received a competitive offer. Ultimately, I purchased a top-tier model with an improved financing rate through their recommended bank. The level of professionalism and dedication at Annapolis Nissan far exceeded that of my previous dealership experience. I appreciate Annapolis Nissan for their genuine commitment to exceptional service and for consistently going above and beyond.
Rich Kemp was very professional, patient and informative in helping me purchase my first EV! His kind and unrushed way assured me that I was in good hands! Thank you Rich!
Rich Kemp was my sales person. I left a message on their website after hours but, none the less, recieved a phone call from Rich to set up an appointment. He was very polite and professional throughout and kept in communication the intire time. When we arrived at the dealership, Rich was there to meet us. The vehicles that we wanted to see were clean and stagged to make it easy for us. Throughout the deal, Rich and all of the staff at Annapolis Nissan went out of there way to make us comfortable and to make the process easy.
When buying your next vehicle, we highly recommend doing business with Annapolis Nissan! Don't forget to ask for Rich.
We had a wonderful experience at working with Rick Kemp at Nissan Annapolis . From start to finish he made the process smooth, transparent, and stress-free. The entire staff was friendly, knowledgeable, and patient with all of my questions. They made sure we fully understood our options and never pressured us Into making a decision.
Nissan in Annapolis was very welcoming, the service advisor Avis was great. She kept me updated about my vehicle, she was very nice and very knowledgeable and very professional. The technician that looked at my vehicle was great and very detailed about what was the issue with my vehicle. Going forward Nissan Annapolis has my business going forward. Thank you Avis and to the awesome technician that work on my vehicle.
I went to the dealership on Monday.the 4th of August to pick up a manual for a Rogue. The gentleman that helped me was informative and polite. He found what i was looking for in no time. GREAT SERVICE
I would like to thank Jennifer Kellermann from Annapolis Nissan for her great customer service. Every time I come in for my service she always has a wonderful smile and very friendly. She always lets me know what I need for my vehicle and keeps me updated. Thank you Jennifer.
My truck was ready when promised. The service department did a great job keeping people waiting for their cars informed about their vehicles.
Posted on DealerRater by dblank59
Went to a dealership I normally dont go to and was pleasantly surprised to meet a service person Avis Hall that was so helpful and knowledgeable and on her toes. Thank you for a very good fist impression.
Excellent Service!
Avis Hall was awesome very professional and helpful throughout the entire process. I truly appreciated her assistance and the way she handled everything. I’ll definitely be coming back!
Ken, the man to do it!! got my oil change as fast as it comes in n out. Known the guy for some quite some time and i always went to ken at nissan of annapolis for my vehicle service needs! great job man keep it up!
Hands down pleasure to work with Jenn. I've dealt with a lot of service reps but she pays attention to detail. If you're going in for service, ask for Jenn.
I was at Annapolis Nissan this past Tuesday to get my truck serviced, my experience was very good and my Service Representative Avis was outstanding!!!!!!!! She kept me informed throughout the whole process . Nissan give Avis a raise please….
My Service Advisor Ken was awesome in handling the needs of my 2005 Nissan Titan LE. See even though it’s an older vehicle he still treats it as I do and I truly appreciate
I love this place. Friendly and helpful staff, snacks in the waiting room, and quick service. Jenn at the front is especially helpful and is ALWAYS cheerful!
Great service! The service that I had was amazing. Avis was very friendly and polite.
They were honest with me about what service was needed and what wasn’t, which for me says a lot about a dealer because I always feel like they just want more money. It was nice to know they weren’t only about that.
Would definitely recommend and will be going back!
Ken, Jen, and Avis. Best team to do it around here, maybe anywhere! I've brung my car here plenty of times and not one problem, fast service, excellent customer service and great environment. No matter the car bring it here and let the work talk for its self. Thank you guys!
I had a great experience when I serviced my Nissan Altima. Avis my service advisor was very kind and knowledgeable. I will return and refer my Nissan friends.
As always, everyone is super friendly, they say hi and shake my hand, always a nice greeting and i even got a compliment from Marissa telling me my outfit was nice! You know every girl likes to hear that. Everyone is very personable and I never feel like I ask too many questions. The whole team is knowledgeable on all the vehicles and they always make sure I leave happy and with what I want! I would even say the staff is so nice and cool, I would hang out with them on a personal level. Great people and great service. I never thought I would be that person that goes to the same dealer everytime but that has changed and im definitely sticking with Nissan of Annapolis.
I posted an earlier review that Google will not let me delete. I was frustrated because of some misunderstanding. Annapolis Nissan did everything they could to make it right. I greatly appreciate everything they did to completely change my opinion. I will definitely work with them again!
I had a fantastic experience at Nissan of Annapolis. From the moment I walked in, Hudson was friendly, professional, and genuinely helpful. He took the time to listen to what I was looking for and had the vehicle pulled up and ready to drive. They were patient with all my questions, transparent about pricing, and made sure I was comfortable with every step of the process.
The whole parts department is amazing. Very friendly and knowledgeable about all the parts you could ever need! Harry , Chad, Taylor and Kameron are the whole package.
Posted on DealerRater by Xkelsox90
Taylor Foreman is always so professional, extremely helpful and very knowledgeable. She is a true gem!
Posted on DealerRater by evarobinson754
My service was top tier Ms. Avis Hall was very patient with me and explained all that was needed to get my car in order.
Posted on DealerRater by Info
Ken Miller is a true professional. He was alert and attentive to my needs. He showed great care and concern over my car and issue. He was quick to offer helpful solutions and was a pleasure to deal with! Thanks Ken!
From the moment I pulled into the garage, Ken provided top-tier customer service that truly stood out. He greeted me with professionalism and warmth, making the check-in process smooth and stress-free. While I waited for the shuttle, Ken kept me informed every step of the way, ensuring I understood the recommendations for my vehicle and what to expect next.
What impressed me most was how Ken treated my car as if it were his own—thorough, careful, and attentive. He communicated with the kind of respect and sincerity that made me feel like a long-time, valued customer, even though it was my first visit.
Ken exemplifies what excellent customer service should look like. Annapolis Nissan is fortunate to have him on their team!
Recently purchased a Used Nissan Rogue Sport Utility vehicle. They are a Top Shelf operation. Everything first class. My hat's off to sales representative Marissa. All questions answered. No high pressured sales pitch. Very knowledgeable. You can feel comfortable and confident with the whole buying process. Winners pay attention to detail, and that's Annapolis Nissan.
Thank you, Avis, for always taking such great care of our car! From the top-notch customer service to the quick oil change—and the bonus car wash—we truly appreciate everything you do to keep our cars running smoothly and looking their best!
I am highly impressed by the the timely service’s exceptional advise provided by Ken Miller at Bayside Nissan Annapolis he was able to help me my car was done with parts ordered on time, my car is now 12 years old needed tie rods , front control arms Ken ordered parts help coordinate service was able to get the service done in one day, they provided shuttle to my office to pick me up above all I got great deal in price I was treated with respect truly recommend Ken service adviser kudos to him and his team
Let me just say I had the BEST CUSTOMER SERVICE today from Ken Miller. He is a very very kind young man and explained everything to me and I truly appreciate that. Thanks again Ken for the amazing customer service experience.
Love this dealership. The service reps are great. (Particularly Jenn) Anthony is on point and looks to satisfy you as a customer in maintenance of your vehicle. Will continue to go to Bayside Nissan for everything!
I love the service at Annapolis Nissan. They were very helpful when I needed to get my car serviced. Super fast and efficient! Thank you JD Brooks and Ken Miller. The gentleman who drove me to work was also extremely kind. Excellent customer service and amazing positive energy. I will definitely be returning.
Today I purchased my new ride and I had the absolute best experience with Michael Snyder - my son, who helped me every step of the way. He’s a Nissan of Annapolis salesman, and I couldn’t be more proud of the way he carries himself, both professionally and personally.
From the moment we started the process, he was knowledgeable, patient, and made sure I understood all my options. He didn’t just treat me like his mom—he treated me like a valued customer, which says a lot about his professionalism and heart.
I drove away not only with a beautiful new car, but also with a full heart knowing how amazing my son has become. He’s incredible at his job—and even more incredible as a person.
If you're thinking about getting a new car, I highly recommend going to see him. You’ll be in the best hands!
Wow! The customer service was excellent when I had to get maintenance recently done on my car! Avis and Jennifer were so knowledgeable and thorough. Along with pleasant demeanors, they made me feel valued as a customer. I look forward to my next visit with these professionals!
⭐⭐⭐⭐⭐
I recently purchased a new Nissan Pathfinder from Annapolis Nissan, and I couldn't be happier with my experience! From the moment I walked in, the team made me feel welcome and valued. David was absolutely fantastic—he worked quickly and efficiently to help me find the perfect car that fit my needs. His knowledge and enthusiasm made the entire process enjoyable.
Mike and Vinny were also instrumental in ensuring a smooth transition. They were friendly, attentive, and guided me through every step without any hassle. Their professionalism truly stood out, and I felt supported throughout the entire buying experience.
As for the car itself, I am absolutely in love with my new Pathfinder! It’s spacious, comfortable, and packed with features that make every drive a joy. I can’t thank the Annapolis Nissan team enough for their dedication and hard work. If you’re looking for a new vehicle, I highly recommend visiting them! You won't regret it!
Ken Miller takes care of our fleet vehicles for our company and he goes above and beyond in service! Always keeps us updated and informed from the simple repairs to the major ones. We will keep coming back for routine maintenance because of his professionalism and knowledge.
The people at Annapolis Nissan were great! I just recently purchased a 2024 Nissan Titan and it was a great experience. I didn’t feel pressured during the buying process and they made such a great deal for me, I couldn’t pass it up! John Fishel helped me through the purchase process and was great to work with! Vinnie and Rodney made sure I was happy with my experience. Even after I bought my Titan Catherine called to offered me another chance to come on in and have a demonstration of any features I had questions on. Annapolis Nissan have been great, going above and beyond!
BEST DEALERSHIP IN THE DMV AREA. Kenneth Miller presented the best form of customer service. Helped me understand the issues with my vehicle and just the nicest encounter overall.
We had a great experience at Annapolis Nissan. Our Sales person was Marissa O. She was very professional, low pressure and a pleasure to deal with. From Chuck in finance to Rodney the manager, we we extremely happy with the whole process and will definitely recommend this dealership to other people.
They was very kind and respectful I unfortunately wasn't able to get a car but I love that they didn't try to force another car onto me like other dealerships try to
Had a great experience buying a car at Annapolis Nissan! Our salesman Michael was extremely helpful! Was a super easy process from start to finish. Can’t recommend enough!
Claire Schumacher was extremely detailed and knowledgeable of the many types of cars and features to I looked into. She was. Very friendly, warm and welcoming.
Chuck Thompson worked diligently creating the best deal possible to get me into the right vehicle for me.
I would recommend family and friends to Annapolis Nissan.
Bonnie at Nissan of Annapolis was courteous, respectful and this location always goes above an beyond everytime I come in. I wouldn't have my vehicle serviced at any other location.
Great experience buying a Frontier from Jeymi Rodriguez at Annapolis Nissan. Jeymi took the time to walk me through a number of vehicles and answered all of my questions. After the test drive Jeymi put together a very compelling offer and explained all of the service offerings available. Working with the finance team was very easy and they made it a smooth car buying process. I would highly recommend Annapolis Nissan!
Been coming to Annapolis nissan for over a decade & continue getting my vehicles here. Carlos Vanegas is great- he made this experience so much more pleasant. I appreciated his patience.
Mitch was also great-
The two of them made me feel comfortable and worked with me to get me the best deal/ car i wanted!
We had a great buying experience with Valencia!!She was so helpful, professional and most importantly friendly. She made the entire process run so smoothly. She really takes good care of her clients. Ask for her next time you are in the market for a new car!!
The entire team especially Valencia was AMAZING. I told her exactly what I wanted including the model, features, and price. She had the cars waiting when I got here and the team worked hard to stay within our budget. They were fast, knowledgeable, and kind. Best car buying experience ever!
Ahmer and Mitch and the Mr. David were absolutely amazing. My first time experience was everything with them. They took care of me and my family greatly!! I cannot thank them enough for what they made happen for us today. Truly a magnanimous family oriented crew here. It will not be my last either. Thank you Ahmer, Thank you Nissan of Annapolis.
Ahmer was wonderful best sales person ever had good experience with Ahmer I'll be back thank you annapolis nissan and Ahmer Vinnie and Mitch for working with me I'm not in my new car Ahmer was fantastic
I had a great experience at Nissan! Ahmer from the sales team was very helpful, professional, and friendly throughout the process. He answered my questions clearly and made the experience smooth and comfortable. The entire team was welcoming and provided excellent customer service. I truly appreciate their support and would recommend this Nissan dealership to anyone looking to purchase a vehicle. Thank you, Ahmer, and the whole Nissan team, for your excellent service!
Claire was amazing. She was so helpful and patient throughout the whole process. She contacted me over the phone and was able to have what I was looking for ready to go when I got there. Ask for Claire she will get you what you need.
Damarie kept me apprised of my vehicles repair and the wait time...they provided me a ride to get lunch, picked up, and a ride home...the part has to be ordered and it will vbe fixed tomorrow...
They worked with me and it was no pressure sales ! Have taken very good care of us since we bought our new truck! Great selection and great folks !
Would recommend anyone looking for a new vehicle check them out first!
Absolute fantastic experience at Annapolis Nissan. Worked with Claire who was great! Very responsive to my emails before getting to the dealership. Once at the dealership, she was very thorough going over the vehicle and attended to all of our concerns. Working with her and David, the sales manager, was a breeze. All of the reviews are true... It was a very no-pressure experience with really honest people, plus we got a great deal and a great value on our trade. Both Claire and David are great and are highly recommended to work with for your next Nissan! Thanks for such a great experience.
Came in for oil change & tire rotation. Evaluation found that windshield fluid tank leaked & needed to be replaced. Made another appointment to allow time to get parts. That was done as efficiently as possible. Your driver gave me a ride and he was very professional and kind. Both experiences were handled well and appreciated.
The Service team at Annapolis Nissan is efficient and friendly. The wait time for my oil change, tire rotation, and multi-point inspection was estimated to be 90 minutes and I was out the door earlier than anticipated. The lounge is always stocked with coffee, sodas, waters, and snacks which is a nice touch!
Ahmer and David were immaculate with assisting with getting me my Rav4 Toyota. I really appreciate them helping me with this process of obtaining my first official vehicle.
Jacky in finance helped me with purchasing an extended warranty for my 2023 Versa after mine expired at 60,000 miles. Yes, I drive a lot but feel better knowing my engine and transmission are covered! Jacky was professional, efficient and very sweet. Got the quote and contract finalized quickly.
My family has owned Nissan Vehicles for over a decade and we had been using another service department. They had forgotten about the importance of customer service and a friend told me about Annapolis Nissan. Wow I’m so happy they did!!!! Their staff is personable and hands on from the greeting in the phone to their on site personnel!!! We will be coming back to Annapolis for our service needs and want to thank everyone for making us feel important!!! You truly set yourself apart from the rest!!!
I had the pleasure of seeing a Mazda cx90 with Luke. He was a great salesman and made us feel family. I would definitely come back to him when I need a Nissan
Ahmer was great and David was great has a good experience and they were efficient will be back with family easy hassle free buying experience thank you Annapolis Nissan and Ahmed and David family friends will be back
So I recently moved back to the area and I’m at the MVA in Annapolis and I realize that I didn’t get my safety inspection prior to coming to this location to register my vehicle. I showed up at the local Nissan dealer in Annapolis expecting just to jump on in and get an inspection. I was met by Avis, the service representative, who was most cordial and asked if I had an appointment, I’m like oh no do I need an appointment for an inspection? She replied yes but it’s ok! Avis quickly took care of me and advised that it could be up to two hours, which led me to Mr. Ellis Smith, the shuttle driver who promptly said he would take me home and would happily return to pick me up when my car was ready!
Needless to say, I was completely taken off guard by all of the great customer care especially because I just showed up and then from there on was treated very nicely and professionally as a Nissan customer. I’m driving my sixth Nissan going back to my 1981 Datsun 210 and I appreciated every bit of the kid gloves! I’ll definitely be servicing my 2024 Nissan platinum reserve Titan, which I love, so thank you Nissan of Annapolis I appreciate the extended courtesies! Sincerely, Anna Gibson
I had a great experience with my service advisor Avis. She was professional, knowledgeable, friendly, and kept me informed throughout the entire process. Avis made sure all of my questions were answered and went above and beyond to make sure I was satisfied with the service. I truly appreciate the excellent customer service and would definitely recommend Avis to anyone looking for a great service experience!
I had such a great experience with the service department at Annapolis Nissan! Everyone was friendly, professional, and made the whole process so easy.
I especially want to recognize Avis and Ray in the service department. They were both incredibly helpful, knowledgeable, and genuinely cared about making sure I was taken care of. They kept me informed, answered all of my questions, and went above and beyond to make sure everything was handled properly. You can tell they truly care about their customers and take pride in what they do.
By far my go to service department is at this location. Avis is super knowledgeable and friendly. She makes sure my oil changes and any other routine maintenance is consistantly done efficiently and I never have to wait long. This is a great team here & Always a 10/10 experience
Dylan Splain did an awesome job hooking me up with my 2016 frontier. Great communication and would definitely recommend him to anyone looking for a vehicle!
Ahmer, Mitch, and Jacky were phenomenal! In 2 and a half hours they got us in the vehicle we wanted with a monthly payment below our max! Seriously never had service like this at any other dealership!
American showed me nothing but respect he is amazing I'm in my new car today and iam 87 year old come see Ahmer he will take care of you he is the best
Traded my 2017 Toyota Corolla for a 2023 certified pre owner frontier pro 4x and I couldn’t be happier! The whole team at Annapolis Nissan made me feel like the VIP in my car buying experience and took care of all my questions and concerns. Ahmer went above and beyond and I can’t thank the whole team at Nissan enough for getting me in my Dream Truck!
This is a people friendly place, very easy to get a great OTD price. Claire the sales representative answered all our questions, she made the entire transaction easy and fun.
Rich was wonderful!!! I had a car and price in mind and he did not try to get me to buy something outside of what I wanted. The manager was awesome as well. He kept checking in with me regarding approval offers and made sure I knew all thr options available to me. Overall I had a great experience.
The people here worked with kindness and excellence! I rolled up, needing some obscure parts, and they not only found them, but then made sure they fit properly, and even helped me with a minor installment aspect. Taylor was determined and kind, and Harry was both ambitious and careful and getting everything done well. I am so thankful for their help, and will absolutely be back as needed!
Everything was great! Salesman Dylan S was knowledgable & extremely helpful from first contact to the time we walked out the door with new vehicle. And Jacky in finance was awesome as well!
Rich and Mitch were absolutely courteous, transparent, and helpful. This was my first experience at Annapolis Nissan and it was nothing short of amazing!
Ahmer was extremely professional treated us like family and had so much patience with us he is an amazing not only sales person but an amazing person and treated us with courtesy respect and made the cat buying experience hassle free come see Ahmer he is the best!
Dylan was fantastic, everyone I worked with was friendly, helpful and informative! I highly reccomend working with this dealership and team for your next car.
Ahmer was absolutely incredible and my son's in his new Malibu phonimainal service ❤️ best sales man in the world we will be back go see ahmer if you want a good deal!
Steven, my Sales Rep was very nice and very thorough in explaining the details of the New Rogue 2026. The test drive went very well. I would highly recommend Annapolis Nissan dealership to anyone that would be interested in purchasing a new car. I am extremely happy!
Always great service here,I recently got some engine work done, and they got me back on the road in 2 & half hours. Customer services is alwa6sbon point. The only place I trust with my vehicle. Thank you guys!
I have bought this car because of Dylan he kept cool, professional at all times, I even texted him after hours and got a response; this was amazing deal, thank you so much!
Got a new 2026 Frontier form Annapolis Nissan. Dylan was very knowledgeable, helpfull, and he made sure the process was accommodating for my wife and I with our young daughter. Nothing about the process felt sleazy, and I would definitely recommend purchasing a vehicle here.
This is a people friendly place, very easy to get a great OTD price. Claire the sales representative answered all our questions, she made the entire transaction easy and fun.
Posted on DealerRater by ebayed0603
Dylan, my salesman was professional, friendly and patient, even when I returned the following week to have him explain some of the electronic features on my Murano. The sales manager was also friendly and professional. There was no pressure or hassling over price. Overall, it was a very pleasant experience.
Posted on DealerRater by kmleary17
No hassle price, sales team was upfront about everything. Sales person, sales manager were very nice and friendly
Posted on DealerRater by jpitts
Professional, fast, great service, easy to deal with. Highly eccomend, service was excellent. Had the deal done in 1 day was in and out
Posted on DealerRater by dunnrite1
I had a great experience purchasing my beautiful truck. Everyone was professional and very nice. Our sales person made it an easy process.
Posted on DealerRater by ssngebhardt
Dylan was very courteous and helpful with all our needs in purchasing a vehicle for my daughter.
Posted on DealerRater by None
I was truly impressed with the quality of the service there commitment to provide the best of service and quality of the car I purchased. I would highly recommend them to anyone looking to purchase a vehicle.
Posted on DealerRater by ffrankdd
The service department provided exceptional customer care, communicated clearly throughout the process, completed the work on time, and ensured my vehicle was returned in excellent condition. The staff was professional, knowledgeable, and genuinely committed to customer satisfaction.
Posted on DealerRater by SentraKittyKat
I’ve been coming here for regular service and maintenance, and every visit has been excellent. The staff is always friendly, professional, and transparent about what my car needs. They work efficiently, keep me updated throughout the process, and never try to upsell unnecessary services. The waiting area is clean and comfortable, and appointments are easy to schedule. It’s clear they care about customer satisfaction and quality work. Highly recommend this dealership for reliable and trustworthy service.
Posted on DealerRater by SentraKittyKat
It was a very good experience and I would go back and do it again
Posted on DealerRater by steve@watkinspartnership.com
Visited several Nissan Dealers in DE and MD,
Annapolis Nissan earned my business, a great
Car at a good price, all was as promised
Posted on DealerRater by The Title Guy
They performed the services as requested and the experience was as expected. It was fine.
Posted on DealerRater by keelykozak
Great customer service. Avis helped me and guided me every step of the way and was very detailed about what was being done and why. The Bowie office was NO help at all and I won't be going back to that location. The service was outstanding.
Posted on DealerRater by sghvmarie
Very good service provider I wa fully satisfied my car was taken good care
Service
Posted on DealerRater by HARBEERSBATRA
Jennifer Kellerman provided excellent and professional service to me regarding my car on January 20, 2026. She informed me about the next service maintenance and costs for the car as well. I am well pleased. Way to go Jen!
Posted on DealerRater by KJ90100
We had a great experience at the dealership. The members were very attentive to our needs.
Posted on DealerRater by kondashm
Rich Kemp, Rodney Mattison and Jose Hernandez were all great to deal with and made the transaction fast and easy. I highly recommend Annapolis Nissan if you're in the market for a new Nissan!
Posted on DealerRater by davepiver0
Avis and the service team at Annapolis Nissan are very attentive and Avis will always lets me know me know what my car needs and is never pushy. I always get my car back when promised
Posted on DealerRater by Woods18
I will always use the service department for service on my vehicle. I always receive excellent service.
Posted on DealerRater by prplpenguin
Prompt service and professional assistance at all levels. Less waiting time and coffee provided in the waiting room
Posted on DealerRater by agnes_etane
The team at Annapolis Nissan is great, this is our second purchase from them. We needed a vehicle quickly, and they worked with us to find the perfect vehicle and within our budget. We will definitely be back next time.
Posted on DealerRater by TD0902
Mike Lowe and Rodney wer very easy to work with. Not pushy like others we hhave dealt with in the past. Very informative and helpful.
Posted on DealerRater by gerri103
Everyone was very friendly and informative, they made sure to explain everything and answer all my questions I had. I appreciate everything
Posted on DealerRater by garrett
Working with Annapolis Nissan was fantastic the team there especially Claire are knowledgeable and a joy purchase a car from!
Posted on DealerRater by stskwsk
Jeymi and Jose were very helpful. I didn’t have any contact with Rodney so cannot rate his service. Jeymi went above and beyond by driving my new vehicle to my home so I wouldn’t have to make two trips. Thank you Annapolis Nissan, for making the car buying experience so pleasant!!
Posted on DealerRater by nicolewade1010
Ahmer was great to work with! I appreciate help with my car deal. This is my second time purchasing a vehicle with Annapolis Nissan, and I’ve been very pleased both times.
Posted on DealerRater by jerijae
Avis and the entire team are extraordinary!
They are professional, efficient and have very pleasant demeanors. Avis is really great customer service personified! It is nice to know that you can come to this location in full confidence knowing you and your vehicle will be well taken care of.
Posted on DealerRater by bonita.mayfield
All of the people I came in contact with were top notch and very knowledgeable.
Posted on DealerRater by brucebbeall
Courteous and efficient service by the entire team at Annapolis Nissan. I will be using them again!!!
Posted on DealerRater by matthew.sheridan
Rodney was great at keeping us informed on the process and explaining how the completion of the sale would go. Claire provided the information requested and looked for the right vehicle for us, she had Jeymi fill in for her and Jeymi was very helpful. Jose was great at explaining forms and options for added purchases. This was our first time at Annapolis Nissan as we were purchasing out of state, and we were very impressed with everyone at the deanship! I returned the following day as my son received our 2021 Rogue when we purchased our new Rogue. It needed a front License plate holder, we asked Rodney for assistance and he was so very helpful, took to the parts department, introduced us to the young man there who was extremely helpful. our whole experience was outstanding.
Posted on DealerRater by sueanneumann
Jennifer is an excellent Service Representative who is always professional in dealing with the customer. She goes above and beyond to ensure the customer is receiving quality service, explains things clearly without pressure for the customer to make decisions on service add on which may not have been scheduled. She immediately follows up with text messages and leaves voice messages to ensure the customer was satisfied with the service. Kudo's to Jennifer!
Posted on DealerRater by hcpops
Very friendly staff. Very easy and flexible scheduling. Quick and efficient service. Clean waiting area.
Posted on DealerRater by abrooketor
This was my 2nd service visit on my 2025 Nissan Platinum purchased at this dealership in April 2025. Both visits were initiated to resolve programming/software issues (a sensor replacement and a rear view camera re-programming). I also used one of my two free oil and tire rotations that came with the purchase contract. For both visits Ms. Jennifer went out her way to address my issues and concerns until they were resolved. My service was completed within the time Ms. Jennifer suggested.
Posted on DealerRater by vexingvm
Customer service is very important to me, thank you for giving me a reason to continue to to business at your location!
Posted on DealerRater by joe@cfacrofton.com
Ken Miller is an excellent service rep. The dealership is fine --- even though my radio has been cutting out for hours or days since i got it in March. . I've taken it there twice already and asked them to fix it, but they say they can't find the problem.
Posted on DealerRater by christeph616
Thank you Rich Kemp for getting me the perfect truck, you were amazing, thank thanks thank you so very much I will send others to you. It was indeed a pleasure and a fabulous five star customer service
Posted on DealerRater by graefeiii
I really liked the Annapolis Nissan's approach to customer service and car sale negotiation. Ahmer was excellent to work with and represented Annapolis Nissan well in his business dealings.
- I did not directly interact with the service department during the purchase of my new car.
Posted on DealerRater by the_american52
Annapolis Nissan always provides top notch service! Jennifer is always friendly and helpful. She also does a great job keeping me informed.
Posted on DealerRater by UnitechCollision
Very courteous and accommodating. Takes the time to explain in detail service being provided during appointment
Posted on DealerRater by valdaevans46
Rich Kemp made our car buying experience very enjoyable. It was very quick and easy.
Posted on DealerRater by Libjohn
Very pleased with the service we received during our radiator repair and oil change/ tire rotation
Posted on DealerRater by bob@stangerinsurancegroup.com
Thank you for the good buying experience that I had at Annapolis Nissan. Everyone was professional and helpful.
Posted on DealerRater by l_snowden
Excellent service. They kept in touch throughout the process. I wish I could get a extended warranty from them
Posted on DealerRater by crystalbrwn83
All employees I came into contact with were friendly and professional.
Hudson, Nick and Jose never pressured me to buy anything I wasn’t comfortable with. Such a pleasure!
Posted on DealerRater by judylentzbennettrn
Wonderful experience! Service, Sales! Finance & Accounting departments were a pleasure to work with. Highly recommend this dealership for any and all automobile needs.
Posted on DealerRater by ellwoodlm
Very good experience at my 5k service. Had my car ready when promised. I’ll be returning for my next service.
Posted on DealerRater by macs.miller
Efficient service with excellent attention to detail. I appreciate that they washed the car after it had gotten particularly dirty due to the snow.
Posted on DealerRater by matthew.sheridan
Rich Kemp was awesome to work with and got me the best deal. Very knowledgeable abut the truck.
Posted on DealerRater by Bill
Friendly, prompt service from knowledgeable, caring staff in a clean environment. Always done right and timely service.
Posted on DealerRater by jcjones04
Honestly this is the easiest Adulting thing I do every year thanks to the staff and quality of work preformed. From setting the appointment with Jennifer, to picking up my car which is always cleaner than I left it within 2 hours of dropping off. I am Grateful this location is so professional and quick with service It is the best dealership service department I have ever worked with!!! Thank You Nissan of Annapolis!
Posted on DealerRater by mistybreezywaters
I always get reliable, trustworthy service at a reasonable price from my friendly, nearby Nissan service center
Posted on DealerRater by charles.woodward1
Ken Miller in the Service Department has always been very helpful, knowledgeable and a nice person to work with.
Posted on DealerRater by luthermiller
Great salesman very friendly and knowledgeable great personality purchase a 2022 Nissan Murano also purchased a 2015 Murano in 2018 from this dealership
Posted on DealerRater by Wlandaverde0125
Rich Kemp was an exceptionally informative, formal , and friendly guide thru our first Nissan experience .
We look forward to trusting him with our future Nissan purchase .
Thank you Rich and Annapolis Nissan .
Posted on DealerRater by Wlandaverde0125
Folks there are very helpful, knowledgeable responsive, and courteous. This was my second car from there in 15 years.
Posted on DealerRater by sotalbott
Excellent service and always friendly, attentive staff who work hard to ensure a very pleasant experience
Posted on DealerRater by dcc0
Wonderful experience service provider was very helpful and promptly finish my work on Pathfinder Good
Posted on DealerRater by HARBEERSBATRA
Amazing service and people. That is important to me, and its what I receive every time I need a fleet car worked on or looked at.
Posted on DealerRater by joe@cfacrofton.com
Everyone was very helpful and kind and worked hard to make sure I was satisfied with my purchase
Posted on DealerRater by Scott
I walked in with my husband, then me and my husband Met Ahmer, as soon as we shook hands we felt comfortable already! The process when it came to trading our vehicle Ahmer made the process so simply and transparent with the sales manager nick we did not even hesitate! Thanks to Ahmer we are sitting on our brand new 2025 Nissan Pathfinder Platinum today! Nick was absolutely generous! I would highly recommend anybody looking for the best deal to come see Ahmer! THANK YOU FOR ALL YOU DO! I will be bringing back my kids to see Ahmer in the near future for their next vehicles and friends!
Posted on DealerRater by Long.john
Timely, accurate, and excellent communication. All went as planned, and I was satisfied. I want to trade in my vehicle.
Posted on DealerRater by buqueliso
Ahmer was absolutely incredible, no pressure, sales was an easy transparent process, smooth and GSM Rodney and Sales Manager nick was absolutely awesome to work with! I highly prefer Ahmer and the management staff for anyone looking to get a good deal! Please come see Ahmer he is the real deal
Posted on DealerRater by Uainfamous
Efficient and the staff communicated well with the customers. I never feel like they are trying to get over on me at this dealership. I drive past another Nissan dealer just to come to them!
Posted on DealerRater by kT
Good experience with Nissan in Annapolis. They handle a situation I had with attention and care.
Posted on DealerRater by tiffany_rod84
Fast and friendly service The facilities were clean and the waiting room was adequate size with refreshments
Posted on DealerRater by doware1
Very nice place and very friendly people. They saw us right away and made the process fairly smooth
Posted on DealerRater by Bobk
Great service. Friendly and efficient employees. Service manager clearly explained results of vehicle checkup and need for future services.
Posted on DealerRater by sheeshflynn
Had a great experience with purchasing my Nissan Murano. Claire was very easy to work with and very knowledgeable. Would purchase all my vehicles at this location. Thanks staff for your great service!!
Posted on DealerRater by shyrljanda7
I had a really nice experience buying my Nissan. Claire Schumacher was fantastic.She didn’t rush me at all. She was super patient considering I changed my mind a couple of times. My next vehicle will be a Nissan.
Posted on DealerRater by seanpatrickmitchell
Excellent. Everyone at the dealership was helpful and friendly. Zero issues here. Thank you very much.
Posted on DealerRater by bellchris019
Very professional and thorough. , especially our salesperson Ahmer . It was a pleasure at this location.
Posted on DealerRater by ctp425
Great service! ! I don't believe there is anything else to say about it. Thank you!
Posted on DealerRater by jdejesus64
This dealership employees were very professional. Things were completed timely, review was explained. I was very pleased.
Posted on DealerRater by fawilcots805
My service experience at Annapolis Nissan was outstanding! Avis was an extremely pleasant and professional. She throughly explained my repair process and what was completed. I had a great experience!
Posted on DealerRater by christina.hutchison75
Our salesperson, Hudson, continues to be outstanding in helping us feel more comfortable in our new Pathfinder. He is always very patient with us and we will certainly look for him for all of out Nissan needs.
Posted on DealerRater by brotn
The service underwriter (Jen) made my experience a pleasurable one with the friendly and professional way she communicated.
Posted on DealerRater by usnac46
The service center awesome! great experience and I will Definitely recommend them to family and friends!!!
Posted on DealerRater by chasjones93
Never ending customer service the minute I entered the service center bay from Mr. Ellis, to Kenneth the service advisor, to Steve in Parts, and Ray the service manager. Vehicle serviced properly and returned clean.
Thank you
Posted on DealerRater by thewickpsa
Everyone was very friendly. The service was fast and very professional. Very clean dealership I will definitely use them again.
Posted on DealerRater by wcrawf3846
Very professional and courteous staff. Nice waiting area and restroom. I made an appointment and my car service was completed in the time promised.
Posted on DealerRater by cdallam
Annapolis Nissan helped me find the vehicle with everything I desired . They were patient and worked with me every step of the way!
Posted on DealerRater by katiekobin
Nice employees, comfortable waiting area, clean appearance, it’s nice to have some refreshments available while we wait!
Posted on DealerRater by elysalou87
Annapolis Nissan is the best. Thanks for your help,time and expertise, and most of all your customer service is outstanding.
Posted on DealerRater by learningstacia
When we walked in we had a good feeling. Everyone was pleasant greeted us immediately. Very professional Hudson and Rodney went out of their way to make us happy. End result we purchased a car and are enjoying it
Posted on DealerRater by pattypolmateer
I have always been taken care of. I called ahead because I was 30-45 minutes early, they checked and got me in early.
Posted on DealerRater by dgins
I am always taken care of at Annapolis Nissan. Quick, Easy, Efficient! Ken is top notch!
Posted on DealerRater by UnitechCollision
Fast and easy. Had the car ready to go! I did all the paperwork on-line; all I had to do was come in and sign a few more pieces of paperwork. very friendly and helpful. Didn't try to sell me on any extras except the ones I wanted.
Posted on DealerRater by wmable
Saleswoman was knowledgeable. The dealership as a whole understood what I wanted and were happy to not push other things I didn't need.
Posted on DealerRater by anthbatz
Good dealership that did not pressure me in my purchase for a certified pre-owned vehicle.
Posted on DealerRater by chadalanhusted
I had an excellent experience buying my 2025 Nissan Pathfinder from Annapolis Nissan—friendly staff, smooth process, great communication, and a fantastic deal. They made everything easy and stress-free from start to finish. Highly recommend!
Posted on DealerRater by jason.d.tedder
Both service writers ( Jennifer and guy with blonde hair) were excellent. Acknowledged my presence as soon as I walked in, Professional and efficient. Answered questions and explained everything in detail.
Posted on DealerRater by raffyl1972
Great job, explained process and costs completely and friendly associates at all the service desks.
Posted on DealerRater by pchew50
My first maintenance appt. Efficient, in and out in no time. Always a pleasure. Thanks!
Posted on DealerRater by hanna_bett
Great service thank you professional friendly quick and I love my new truck !!!!I appreciate it
Posted on DealerRater by tammynick71
Everyone was very friendly and nice and makingsure i was ok. I was comfortable waiting in the lounge area.
Posted on DealerRater by angel62charles
Quick service, great staff. Jennifer helped me save money on my oil change by applying a coupon.
Posted on DealerRater by scherej2
I had a wonderful experience. I really like that what I wanted based on what was affordable and comfortable for my family and I was taken in to consideration.
Posted on DealerRater by Nakesha Colbert
Prompt and excellent service. Reasonable wait time for oil change and everything that goes with it. Thank you.
Posted on DealerRater by melissalloyd1
Excellent group! They are great for sales and service. I highly recommend this dealership. Peace.
Posted on DealerRater by fwatkins0
Wonderful customer service. Completed timely. Scheduled when I was available. I will always use this location.
Leave a Review for Our Nissan Dealership in Annapolis, MD
At our Annapolis Nissan, we're always happy to see how our help had a positive impact on our customers, which is why we encourage you to leave a review! We're also constantly looking for feedback to further improve our services, so everyone that comes through our doors can benefit from an even smoother car-buying experience. Checking out the reviews we already have are guaranteed to show you just how diligently our employees work to give you the best time possible at our Nissan dealership in Annapolis, MD, which is why we already look forward to seeing your review.
Every Friday, we like to highlight one of our reviews, showing how our dealership benefits our community, while also displaying individual excellence within our business. If you leave a review, you just might get one of yours posted on our social media accounts, helping both you and us feel great! To get an in-person look at what we have to offer, schedule a test drive today at our Nissan dealership in Annapolis, MD, or simply contact us online at Annapolis Nissan with any questions you may have.
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